Careers

Are you ready to dive right in...?

Be part of Canterbury’s hottest attraction Ōpuke Thermal Pools and Spa

We want you to bring your best you, whilst we have role titles and position descriptions, we generally try to fit our roles around our people, if you are interested in hearing more please send your CV to hr@opuke.nz or check out our options below.

Current Positions

We have an exciting opportunities to join our World Class team as:

Marketing & Media Coordinator

A unique opportunity to build on our already impressive brand.
Build and maintain enduring relationships with our strategic partners to grow brand awareness in our key markets.
Develop compelling content for multiple channels to maximise engagement and brand positioning.

This is a fantastic opportunity to continue to build on our success. Ōpuke Thermal Pools & Spa opened in November 2021 and has established its position as a must-do experience in the Canterbury region. A unique environment encompassing solar heated pools, a café, swim-up bar and eatery, and a day spa.

We pride ourselves on and are committed to delivering the highest level of guest experience. Equally, our team culture is second to none with a family feel and great benefits.

We are looking for an experienced marketer who will drive patronage from new and repeat guests by growing brand awareness, both domestically and internationally. This will be implemented through multiple outlets, including targeted marketing campaigns, engaging multi-media content and collaboration with our strategic partners.

Reporting to our General Manager, this role will suit someone who is innovative, creative and a great communicator. Fantastic time management, planning and implementation skills are a pre-requisite. This is a widely varied role - whilst you’ll have the support from our small management team, you’ll be our sole marketeer and expected to execute and deliver on our marketing plans.

Having an established network of contacts through work in a similar capacity in the tourism/wellbeing industry is also desirable.

Guest Service Superstars - Full time, Part time, & Casual Positions

Join a team who deliver a welcoming, knowledgeable, and outstanding service to create a memorable guest experience. You will be the forefront of Ōpuke and require excellent customer service as you will be interacting with guests throughout their time visiting from the moment they walk in the door until they depart, through working across the reception, bar, and café areas.

Working within a fun and vibrant environment our team make sure they bring 100% of themselves to work every day and contribute to the overall experience our guests will come to expect. In return we offer great rates of pay and fantastic staff benefits, including soaking all your worries away in the pools on your days off.

Key skills
• Experience in a hospitality, front of house and/or guest service position
• Exceptional relationship management and interpersonal skills
• Systematic and organised with fantastic time management skills.
• Ability to stay calm when guests are stressed or upset.
• Barista experience preferred but not essential.

If you have exceptional customer service skills, we are happy to train the right people for the job!

Senior Lifeguard - Full time Position

Our lifeguards are on hand to ensure our guests are having a great time using our facilities whilst overseeing their poolside safety at all times. This is a role that requires superb attention to detail, excellent observation & people skills. Lifeguarding experience as well as a current Pool Lifeguard Practising Certificate (PLPC) is preferred, but training will be provided for the right people!

Working within a fun and vibrant environment our lifeguards make sure they bring 100% of themselves to work every day and contribute to the overall experience our guests will come to expect. In return we offer great rates of pay and fantastic staff benefits.

This role is full time, and you will need to be flexible to work during our busy times including evenings, weekends, and public holidays as required.

Key responsibilities
• Managing the day-to-day Lifeguard team on poolside – ensuring the poolside team is effective and everything runs smoothly.
• Reports to Operations Team Leader.
• Develop an understanding of the plant room and its relevant systems over time.
• Maintaining constant surveillance of customers and acting immediately and appropriately in the event of an emergency.
• Promoting water safety to our guests
• Managing, responding, and reporting all incidents and hazards.
• Maintain cleanliness and order in all aquatic areas, including regular water testing.

Lifeguards - Full time, Part time, & Casual Positions

We are open to those who would like to be considered on a full-time, part-time, or casual basis, but you will need to be flexible to work during our busy times including evenings, weekends, and public holidays as required.

Key responsibilities
• Maintaining constant surveillance of customers and acting immediately and appropriately in the event of an emergency.
• Promoting water safety to our guests
• Managing, responding, and reporting all incidents and hazards.
• Maintain cleanliness and order in all aquatic areas, including regular water testing.

Spa Therapist - Full time, Part Time and Casual Positions

• Be part of the engaging and supportive team that will make Ōpuke a standout wellbeing destination.
• Play a major role in providing the highest standard of therapeutic, holistic and beauty treatments to take our guests on a journey of harmony and relaxation.
• An opportunity to work for a unique tourism experience where wellbeing, exceptional service and sustainable practices are at the heart of everything we do.

As part of a new team, you will help define our Spa's reputation for premium levels of luxury, relaxation, and service. You'll be providing guests with a genuinely warm welcome, professional consultations and a comprehensive range of therapeutic massages, beauty treatments and wellness therapies. Calm, warm and empathetic, you’ll also have outstanding communication and time management skills.

Ideally you will have worked in a similar environment and are well practiced at providing a level of service that will consistently exceed the expectations of our guests and the Ōpuke team. You will need to be flexible to work during our busy times including evenings, weekends and public holidays as required. Ideally, you will also have a NZ Certificate in Spa Therapy (L4) or equivalent. If you are keen to work with our Superstar team, please send your CV and cover letter to hr@opuke.nz