Spa Pool

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Being part of the team at Ōpuke will be as unique as the experience and attracts multiple benefits. Our team will be flexible, have exceptional interpersonal skills and use their initiative to lend a hand where needed. This would include cleaning, helping to clear tables, helping guests with enquiries, problem solving and other related tasks that a busy tourism experience has.

 

As we will be open until late and during weekends, our team need to be available to work around peak hours, including evenings, weekends, and holidays.

 

We will be recruiting for the roles (detailed below),  starting in February 2021. You will be able to apply for the vacancy once it becomes available and advertised as indicated. You will be able to apply via the application form here:

Ōpuke Organisational Roles:

General Manager (available to apply for in February)

The role:

  • Is responsible for setting and achieving the strategic and operational goals, and ensures the delivery of excellent guest experiences through every Ōpuke area.

  • Overall responsibility for the guest experience, marketing, H&S, financial & process KPI’s.

  • Achieves ROI, encouraging innovation and creating a workplace culture that drives performance excellence.

The person will have:

  • Have significant (10 years +) leadership experience at an executive level, with change leadership and start-up /business improvement experience preferred.

  • Well-developed commercial acumen.

  • Well demonstrated tourism knowledge and industry contacts.

 

Media & Marketing Coordinator (available to apply for in March)

The role:

  • Ensures the delivery of excellent guest experience through creating & implementing cost efficient and effective media campaigns.

  • Is responsible for website management / database management and social media.

The Person will have:

  • At least 5 years + of experience as a Media/Marketing Coordinator or similar.

  • Experience of delivering targeted communications and advertising campaigns across various media platforms.

  • Deep understanding of SEO, web traffic metrics and social media best practices.

  • Well demonstrated tourism knowledge and industry contacts.

 

Guest Experience Manager (available to apply for in March)

The role:

  • Ensures the delivery of excellent guest experience through every Ōpuke area.

  • Provides leadership and management for the daily operation of Guest Services & Spa.  

The person will have:

  • At least 8 years leadership experience in a busy tourism guest services or spa environment.

  • Excellent communications skills both oral and written.

  • Experienced in and knowledgeable of different types of treatments, cosmetics and beauty products.

  • Systematic, organised and detail focussed.  

 

Financial Controller (available to apply for in April)

The role:

  • Will be responsible for managing accounts, evaluating and managing risk and ensuring regulatory compliance.

  • Will publish financial statements, overseeing accounting operations (inc Payroll, customer database integrity & web store back end).

  • Will analyse financial data, monitoring expenditure, forecasting revenue, coordinate auditing processes, and ensure accuracy of financial information.

The person will have:

  • At least 8+ years of experience in a business or finance environment

  • Will have a CA qualification and Bachelor's degree in accounting, business, economics, finance, or a related field .

  • Outstanding interpersonal and high attention to detail.

  • An understanding of data privacy standards.

 

Operations Manager (available to apply for in April)

The role:

  • Is responsible for leading the team of maintenance technicians, cleaners and lifeguards.

  • Is responsible for the pool heating and water quality, building management system, building, pools and grounds maintenance.

  • H&S oversight, HSNO, pool and building compliance.

  • Pool chemical stock management

The person will have:

  • At least 8+ years in a similar role and leading a team.

  • A level 5/6/7 relevant qualification or equivalent work experience is desirable.

  • Understands and has experience in stock management systems, operational processes and project management skills.

 

Head Chef (available to apply for in April)

The role:

  • Creates and develops the menu ensuring healthy variety and quality in line with our Ōpuke pledge.

  • Ensures timely food/dish preparation and service.

  • Is ultimately responsible for ensuring the kitchen & bar meets all regulations including Liquor licensing compliance and food hygiene /  safety requirements.

  • Is responsible for all F&B outlets and team.

The person will have:

  • At least 5+ years’ experience in a similar role.

  • A New Zealand Certificate in Hospitality (Cookery) – Level 4 or equivalent.

  • Outstanding food preparation, cooking and food presentation skills.

  • Experience of budgeting, stock management, and how to price and set up a menu.

  • Understanding of hygiene and health and safety regulations.

  • Knowledge of new developments in food nutrition, food technology and cooking methods.

 

Admin & HR Coordinator (available to apply for in April)

The role:

  • Is responsible for payroll entry and exports.

  • Is responsible for administration of HR processes including recruitment, on-boarding, induction, appraisals, training, ER issues and exits.

  • Administrative assistance to SLT and liaison with external consultants as required.

The person will have:

  • At least 3+ years’ experience in a similar role.

  • Second-to-none keyboard and computing skills, and software knowledge such as Microsoft Office.

  • Knowledge of Employment regulations budgeting and office finance systems.

  • Excellent telephone, verbal, and written communication skills.

  • The ability to keep sensitive information confidential.

  • Be approachable and helpful, have strong critical thinking skills and good ethical judgment.

 

Maintenance Technicians (available to apply for in May)

The roles:

  • Will preserve the excellent condition and functionality of our premises. Duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and following preventative maintenance procedures.

  • will be responsible for ensuring water quality.

The team will have:

  • Jack-of-all-trades experience, with in-depth knowledge of maintenance procedures, systems, and basic tools and appliances.

  • Outstanding problem-solving skills with exceptional communication and organisational skills.

 

Spa Therapists (8 roles, available to apply for in May)

The roles:

  • Perform massages, beauty treatments, and wellness therapies depending on guests' needs and preferences.

  • Will be greeting and welcoming spa guests, informing guests of spa packages, promotions, and rates, and customising treatments and therapies to suit guests’ needs.

The person will have:

  • At least 3+ years’ experience in a similar role.

  • A certificate in therapeutic massage from an approved provider and a first aid certificate.

  • .Sound knowledge of anatomy, physiology, and different massage techniques.

  • Exceptional customer service, organisation and communication skills.

  • Patience and respect.

 

Guest Services (available to apply for in June)

The role:

  • Combines our guest services with our retail and restaurant requirements.

  • Enables guests to have a premium guest experience whether you are welcoming them into Ōpuke or taking their food or drinks orders.

  • Will welcome guests, process bookings across a number of communication channels, ensuring any guest queries are solved quickly and effectively.

The team will have:

  • Be hugely flexibility and love variety.

  • Exceptional interpersonal and communication skills.

  • The ability to remain calm and problem solve quickly.

  • Excellent computer skills.

 

Baristas (available to apply for in June)

The roles:

  • Will greet customers, answer questions, take orders and accept payments, as well as make and prepare  drinks and some food.

  • Maintain a clean and well-stocked workspace and dining area, update displays

The team will have:

  • Experience in food and beverage preparation or customer service preferred.

  • Willingness to continue learning about food and beverage preparation.

  • Exceptional listening and communication skills.

 

Kitchen Hands/Cooks (available to apply for in June)

The roles:

  • Will be responsible for prepping / cooking meals, checking ingredients for freshness, arranging, and garnishing the dishes.

  • Ensuring the kitchen and equipment are properly cleaned and maintained.

The team will have:

  • Previous experience of food preparation, cooking and food presentation.

  • Understanding of hygiene and health and safety regulations, a certificate in Food Safety is preferred.

  • Knowledge of food nutrition, food technology and cooking methods.

Lifeguards (available to apply for in June)

The roles:

  • Will oversee pool activities including explaining and enforcing rules, regulations, and policies to ensure guest safety.

  • Will monitoring designated areas to recognise signs of danger and respond quickly as necessary.

The team will have:

  • Ideally previous experience as a lifeguard with a relevant certificate and a first aid qualification.

  • Great communication skills and be used to interacting with people.

  • Strong swimming skills and quick decision-making ability.

 

Cleaners (available to apply for in June)

The roles:

  • Will be required to dust surfaces, vacuum and mop floors, and clean windows.

The team will have:

  • Ideally previous cleaning experience.

  • The ability to complete the assigned tasks within the time frame and with minimal supervision.

 
 

Come Work 

With Us

027 398 7123